Frequently asked questions
Everything guests most often ask before staying at Index Hotel in Al Daghaya, Dubai.
What kind of breakfast is served at Index Hotel?
A continental buffet breakfast is served every morning in the hotel restaurant.
What type of room can I book at Index Hotel?
You can book a Single Room with one full bed, a Double or Twin Room with two twin beds or one full bed, or a Triple Room with three twin beds. All rooms are air-conditioned and non-smoking with a private bathroom.
What are the check-in and check-out times?
Check-in is from 1:00 PM to 3:00 PM and check-out is from 1:00 PM to 2:00 PM. Please let the hotel know your expected arrival time in advance.
Does Index Hotel have a restaurant on site?
Yes. The family-friendly on-site restaurant serves halal African, French and Indian cuisine for breakfast, lunch and dinner.
Is there an airport shuttle service?
Yes, an airport shuttle is available for an additional charge. Dubai International Airport is around 5 km from the hotel.
Is there parking at the hotel?
No, parking is not available at the property.
Is there a swimming pool or a spa?
No, the hotel does not have a swimming pool or a spa.
Are there rooms with a balcony and a private bathroom?
Every room has a private bathroom with a bath, and selected rooms in each category have a balcony. You can request a balcony room when you book.
What is the Wi-Fi policy?
Wi-Fi is available in the rooms and public areas and is free of charge.
How far is Index Hotel from the centre of Dubai?
The hotel is in Al Daghaya, in the heart of old Dubai, around 600 m from Baniyas Square. Downtown Dubai and Burj Khalifa are roughly 10 km away.
Guest information
Check-in and check-out
Check-in is from 1:00 PM to 3:00 PM and check-out is from 1:00 PM to 2:00 PM. Please inform the hotel of your expected arrival time in advance, either in the special requests box when booking or by contacting us directly.
Children, beds and age
Children of all ages are welcome, and children aged 10 and above are charged as adults. Cribs and extra beds are not available. The minimum age for check-in is 18, and guests under 18 can only check in with a parent or official guardian.
Pets and payment
Pets are not allowed. Cash is accepted at the property, and for pre-paid reservations guests are asked to present the credit card used to make the booking.
Good to know
Index Hotel is a family, non-alcoholic hotel. For security reasons visitors are not allowed inside the guest rooms, and all guests must present a valid UAE ID or passport at check-in. Cancellation and prepayment policies vary by room type, so please check the conditions of your chosen option when you book.